Privacy Policy

Introduction

CourtSure ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online education platform and services.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Account credentials
• Date of birth (for age verification)
• Payment information (processed securely by Stripe)
• Court case information (if provided for certificates)
• Shipping address (for physical certificates)

Usage Information

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system)
• IP address and location data
• Course progress and completion data
• Quiz and exam scores
• Time spent on modules and lessons
• Login times and session duration

Identity Verification Data

For courses requiring identity verification, we may collect:

• Government-issued ID images
• Facial photographs for identity matching
• Webcam images during proctored assessments

How We Use Your Information

We use the information we collect to:

• Provide and maintain our educational services
• Process payments and issue certificates
• Track course progress and completion
• Verify your identity as required
• Respond to certificate verification requests
• Send important account and course notifications
• Improve our platform and services
• Comply with legal obligations
• Prevent fraud and ensure platform integrity

Information Sharing

We may share your information with:

Service Providers

Third-party vendors who assist us in operating our platform, including:

• Payment processors (Stripe)
• Cloud hosting providers (Supabase, Vercel)
• Email service providers
• Identity verification services

Certificate Verification

When someone verifies your certificate, we disclose:

• Certificate validity status
• Course completed and hours
• Completion date
• Partially redacted name

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, safety, or property.

Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data in transit
• Encrypted database storage
• Secure authentication systems
• Regular security audits
• Access controls and employee training

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for the following periods:

• Account data: Until you request deletion
• Course progress: Duration of enrollment plus 1 year
• Certificates: Indefinitely (for verification purposes)
• Payment records: 7 years (for tax and legal compliance)
• Identity verification images: 90 days after verification

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account (subject to legal retention requirements)
• Object to processing of your information
• Request data portability
• Opt out of marketing communications

To exercise these rights, please contact us at privacy@courtsure.com.

California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to equal service and price

We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. When you first visit our site, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as:

• Setting your privacy preferences
• Logging in to your account
• Maintaining your session while taking courses
• Remembering your cookie consent choice

Analytics Cookies (Optional)

With your consent, we use Google Analytics to understand how visitors interact with our website. These cookies help us:

• Understand which pages are most popular
• See how visitors navigate through the site
• Identify technical issues and improve performance
• Measure the effectiveness of our marketing campaigns

Google Analytics

We use Google Analytics 4 to collect anonymized data about site usage. This service may collect:

• Pages you visit and time spent on each page
• Your general geographic location (country/city level)
• Device type, browser, and operating system
• Referral source (how you found our site)

Google Analytics data is processed in accordance with Google's Privacy Policy. We have configured Google Analytics to anonymize IP addresses and have disabled data sharing with Google for advertising purposes.

Managing Your Cookie Preferences

You can manage your cookie preferences in the following ways:

• Cookie Banner: Use the cookie consent banner that appears on your first visit
• Browser Settings: Configure your browser to block or delete cookies
• Google Opt-Out: Install the Google Analytics opt-out browser add-on

Please note that blocking essential cookies may prevent certain features from working correctly, including the ability to log in and track your course progress.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly. For juvenile court-ordered courses, parental consent is required.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at: